Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44210 Views
  • 2 replies
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Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
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  • 11 replies
  • 12 Helpful

No broad band connection

Hi, iam living in xxx xxxxxxxxxx xxxxxx , xxx xxx and there has been no internet at my place since last Thursday kindly to support in fixing the issue [Mod edit: Please do not post personal information on the public board. Thanks!]

Lina8 by Visitor
  • 328 Views
  • 3 replies
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Broadband Password Help

Hi all,How do I find the broadband password from the router?   When I access the advance settings is proveds the PRODUCTIONHQNUN000000000@fs    number for the username, but the password is hidden (even when clicking show password).Any help is appreci...

Can I Use EE Smart Router as Modem Only?

I am having EE Broadband fitted this week having been with Virgin Media (and previous company guises) for over 20 years. Our house has some thick internal walls so a few years ago I fitted a Nokia wifi mesh system which greatly improved wifi receptio...

Hammerman by Investigator
  • 6173 Views
  • 4 replies
  • 1 Helpful

Fibre Max 100/300

Hi i just want to know if router supports gfast (i mean build in gfast modem) and does this need to be installed into master socet aswell?i just dont have space thx

tuke8 by Investigator
  • 774 Views
  • 19 replies
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Broadband

Hi, I am in the process of moving from BT Broadband and landline to EE. BT service was due to terminate 16 Sept. On 16 Sept I received email from EE to say new service is up and running. I have not yet installed new EE router because BT broadband is ...

Brinton by Explorer
  • 481 Views
  • 5 replies
  • 0 Helpful