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Websites not loading first time with Smart Hub Plus

BlockyMan
Established Contributor
Established Contributor

Ever since I moved to EE I've noticed that websites often wont load first time.  That is I'll put in a URL, hit go, and it will sit there doing nothing.  If I try again the website will then load.  I'm wondering if this is a problem with the DNS or maybe the various protection mechanisms are getting stuck - does anyone know?  For now I've changed the DNS to google's public ones on my PC at least.

 

Edit: after clicking round a bit with the new DNS setting web browsing is massively faster.

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Yes, I agree, it looks like a DNS issue. Before you changed the DNS to Google, had you tried using IP addys instead of domains to see it it was any faster?

The EE SH+ doesn't have the facility to change DNS. So, you had to change it on the PC itself.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
BlockyMan
Established Contributor
Established Contributor

I haven't gone that far yet but browsing is definitely faster on the google DNS.  Having tested the default DNS on checkmydns it does seem to throw up a lot of failed results.  Guess I'll just stick with google.

Yes, my idea of replacing with raw IP addys isn't reliable. It so far has failed to load for me.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP