Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 44438 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 86128 Views
  • 11 replies
  • 12 Helpful

Line goes through neighbours property

Looking for advice...my landline has a fault so no broadband. Openreach engineers say fault us located in a cafe at the ground floor of the property in which my flat is located. However, the cafe will not allow work to be carried out. Obviously I hav...

landline

70+ year old friend of mine went into EE Angel Islington to get a new mobile phone and was signed up to a package she really didn't understand.  Went back to get a better explanation including why her landline had disappeared.  Rather pushy salesman ...

jules7316 by Contributor
  • 348 Views
  • 3 replies
  • 0 Helpful

Constant reset

I am constantly having to reset my router. I am doing it around 3 and 4 times a day. I will be watching or listening to something and it just randomly cuts out and won’t work again until I switch it off and reset it. It is extremely annoying. Does an...

RossM207 by Visitor
  • 723 Views
  • 2 replies
  • 2 Helpful

Resolved! Wifi

I'm thinking about buying a home security camera. Reading the quick view it says, wifi option works with 2.4 GHz only. Would my EE wifi be compatible?

db66zsvv by Explorer
  • 375 Views
  • 3 replies
  • 0 Helpful