Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have received an email from EE today saying I have requested to cancel my contract with them which I haven’t. I’ve logged on to my account and under the broadband it says pending cease. how is this possible?
HiI don’t have billing account number and I need to pay my overdue broadband bill
Recently transferred broadband from EE to BT as suggested by EE advisor when upgrading mobile contract, she said EE pay upto £300, I just have to claim it back once final bill paid, which now it has.Cant remember what she said I have to do to reclaim...
I have purchased a the new smart hub + to make my life easier, working from home and to have a more stable Internet connection, I have paid more money for the service and it doesn't work in full, the WiFi control is not allowing me on, any fixes?
I'm currently having the same issue with my account.I purchased EE broadband back in 2013 and only now have a need to setup an account online. First problem I had was my broadband account number being to short to try and link the account but found my...
My WiFi box light blue but there isn’t any internet working on anything in the house. I’ve turned it off and back on. Nothing. anyone help?
Hiya, i’m just wondering if anyone knows why the connection on my pc is so slow? i have a smart hub plus that supposedly guarantees 500mbps download speeds and when running speed tests on my phone i’m getting over 500mbps, but when running speed test...
Okay, has anyone seen this kind of nonsense before?New router = new passwords to all IoT devices. Bulbs, bells, cameras, whatever have you. A lot of them like 2.4Ghz only. Right? So my old router ( also EE ) allowed me to have two different SSIDs. On...
Why is my thread FYI: EE's New Smart WiFi Router UI Admin Interface erroring? An Unexpected Error has occurred. Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID:...
Hi. I’m very tempted to join for the 1.6gbps connection, I already have EE sim and it’s a great offer for the new sims, which I need 2 of, and the 1.6 connection is the same price I’m paying for virgin 1gbps but only get half that as there’s some dam...
