Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have had a fault now on my broadband for 6 days they have diagnosed it as a network fault which the engineer located on the second day but was unable to repair I suspect last job on a Saturday too much bother . I have had no further updates we live...
Hi,I've been an EE customer for many years and used my own router to connect over the DSL side (An Asus on which I use VPN host and client). The broadband speeds have always been very low (FTTC and about 34Mbits DL/9.5UL.)I've been trying to get them...
Hi, I was transferred from BT to EE on 19 April, almost a month ago.I was on the highest package, full fibre 900 and I was supposed to get like for like package with the full works 900 with EE. This includes new wifi discs and hybrid connect.My issue...
where do I pay my EE broadband??
Hi all,Last 2 weeks I have noticed that using my EE Wifi I cannot access certain websites anymore. I haven't set any parental settings and I don't even think there is any settings as I only have broadband account. Could it be that EE randomly blockin...
Well, when they say if something is too good to be true... then they are probably right.I wanted a pair of new phones so i rang 150 and spoke to EE. They were very helpful and i was very pleased with the service and advice given. However i then mad...
Hi all.I cannot link my EE broadband account to my EE mobile account like customer services keep telling me “There have been issues with the app but it will be sorted after 12th of April 2024.” Well guess what EE? It has not worked.Please don’t tel...
I recently had EE Full Fibre installed on Friday but I am struggling to get a good WiFi signal upstairs (this has been happening for a long time, even on my old broadband) - I'm currently in the process of trying to get an Ethernet cable run from do...
Why does my Smart Wifi Plus device show a permanent red light even when the transmission speed is 50+Mbps download and upload and the EE TV box is still showing as good connection? BTW I have already gone through the factory reset a couple of times w...
I am looking at moving from Sky to EE for my broadband.I currently have my own network setup using Unifi which gives me great wifi coverage throughout my property.To get this working with Sky I had to replace the Sky router with a Drayteck Vigor 130 ...
