Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi my service has been cut off as I haven’t been able to pay the bill yet I can pay it in the 5th of November would it be possible to turn it back on till then
The manager in my local branch cancelled my upgrade to full fibre broadband. I am still getting emails about equipment being delivered and engineers visits. I have cancelled the direct debit they set up.
I got my EE broadband 10 days ago. Everyday I have tried to set up the smart wifi on the EE home app and each time it is saying that it can’t connect to the network. I have followed all of the instructions on the app and the suggestions on what to tr...
What if I’m not in when they deliver my broad band equipment? As it’s a house we are doing up ?
To put there online back on I will be later with the payment & be charge for late payment getting really frustrated with them at the moment only just sort out a query about my fone only want to block a sim card as I lost my phone for abit nxt min sta...
I have the same issue, two accounts, one for broadband, one for mobile, both contracts, both with my email address but I can't see my broadband when I'm logged into my mobile. Any ideas how to resolve? Thanks
Hi I signed up for full fibre max without land-line. Selected a date for 28-10-2022 (ie tomorrow) I have recieved an email this morning saying its now 21-11-2022 which is almost 4 weeks after the original date. Anybody any idea why that would be? I w...
My router has been flashing aqua since early this morning, I followed all the online steps checked wires etc and still not working. Can anyone help ?? Please
on the last page of the online application for Fibre Plus there was a note saying something like “it looks like a engineer needs to turn up and instal a new cable” which was not expected as I currently have BT Fibre with Halo. I had a long call with ...
