Game mode ?

NursallJ
Investigator
Investigator

Hi I must be missing some thing but where is the game and work mode ? Can’t see it I. The app 

plus when I try and activate my Xbox game subscription get error page in the app and same when I try and activate the discovery plus in the app just keeps going back to active now ;( 

14 REPLIES 14
Neil-O
Former EE Employee

Hi @NursallJ Welcome to the community and thanks for posting, have you taken out the EE Wifi enhancer extra with your New EE broadband plan?

The Xbox game pass needs to be claimed on the EE website and not the app. 

Thanks

Neil

NursallJ
Investigator
Investigator

yes took out the top BB package  and will try on the website again as cant activate the discovery plus also 😞 

 

NursallJ
Investigator
Investigator

i've managed to sort the discovery but there no option on line to active my game pass only buy one only show on the app ? 

Neil-O
Former EE Employee

@NursallJ I'll send you a private message so you can get in touch with your details and I'll be happy to help.

Thanks

Neil

Xjudex
Visitor

Did you manage to do the game/work mode as I'm having the same trouble. It's not in WiFi controls in the app

Neil-O
Former EE Employee

@Xjudex do you have the wifi enhancer add-on? You need to add this to your subscription to use the game/work mode features.

Thanks

Neil

Hey!

No Need to Worry about Broadband Landline and Very Amazed to Know!

Best of Luck!

I can’t find it either 

JoePD
Investigator
Investigator

Hi Nickz232, ever get it rosolved?  I’ve had 3 calls over the past 2 weeks with ee where the say it will be sorted over the next 48 hrs, but nothing appears.