06-03-2024 07:17 PM
Hi I must be missing some thing but where is the game and work mode ? Can’t see it I. The app
plus when I try and activate my Xbox game subscription get error page in the app and same when I try and activate the discovery plus in the app just keeps going back to active now ;(
19-09-2024 03:40 PM
Hi there @JoePD
Welcome to the community.
Have you taken out the EE Wifi enhancer extra with your broadband plan?
Leanne.
19-09-2024 08:22 PM
Hi @Leanne_T - I’m advised by the ee help desk that I have - though I can’t see away of checking via my account at the moment
20-09-2024 10:41 AM
I see, thanks for coming back to me @JoePD
As the 48 hours have passed, I would suggest getting back in touch with our tech guides to get this looked into in more detail.
Let me know how you get on 🙂
Leanne.
24-09-2024 09:58 PM
Hi @Leanne_T thanks for your encouragement. I’ve not been around to call from home recently, but caught up with a guide yesterday. They’re rebuilding my account/package (I not sure of exactly what that means) and expect it to be working on Friday - fingers crossed.
25-09-2024 09:39 AM
Thanks for letting us know @JoePD.
Please keep us updated with how you get on.
Debbie 🙂