EE wifi hotspot login

Paulr10 · ‎22-04-2024

I am an EE broadband customer and when I try to log in to WiFi hotspots whilst out it just doesn't happen and reverts back to the login page.

User name and password are both correct but it never wants to actually work ?????

XRaySpeX · ‎22-04-2024

Then you're legacy & can't use it for free.

See Help with EE WiFi :

Most new EE Broadband and BT Broadband customers are automatically registered for EE WiFi, unless you've opted out. You can get online at an EE WiFi hotspot using your EE ID or BT ID and password.

N.B. New BB only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎22-04-2024

@Paulr10 : Are you on EE New BB or legacy BB? It is not available for legacy BB.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Paulr10 · ‎22-04-2024

I've been with them 14 months maybe.

XRaySpeX · ‎22-04-2024

Then you're legacy & can't use it for free.

See Help with EE WiFi :

Most new EE Broadband and BT Broadband customers are automatically registered for EE WiFi, unless you've opted out. You can get online at an EE WiFi hotspot using your EE ID or BT ID and password.

N.B. New BB only.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Paulr10 · ‎22-04-2024

Damn.

Thanks for the info.

XRaySpeX · ‎22-04-2024

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

TheBoyTeffs · ‎02-06-2024

I have exactly the same issue. I’ve only just signed up for Ee and so am not “legacy”!

Scruffian · ‎10-09-2024

Is there any way to become not legacy?

XRaySpeX · ‎10-09-2024

@Scruffian : Upgrade to New EE BB if they allow you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Ewan15 · ‎10-09-2024

I migrated from BT, I have my Broadband account no GBxxxxxxxx.

Where do I get my EE id from?