13-04-2024 08:36 AM
Hi all
does anyone know if EE hotspot access is included with an EE mobile pay monthly contract?
13-04-2024 08:54 AM
Hi @Jimbobjack
Please see here:
https://ee.co.uk/help/mobile/manage-use/using-phone-features/how-do-i-access-wifi-coverage-boost
Thanks
13-04-2024 08:55 AM
@Jimbobjack Yes you can access it that’s why it’s there. Why would EE make this available if you can not access it.
13-04-2024 09:21 AM
Well it won’t let me log in using my EE account credentials.
13-04-2024 11:12 AM
Hi there @Jimbobjack
You won't need to log in to use the WiFi Coverage Boost, please see our How Do I Access WiFi Coverage Boost, page for full details 🙂
If you're trying to connect to EE WiFi this is different to the WiFi Coverage Boost, this is free for new EE Broadband and BT Broadband customers. You can buy a voucher for short-term access here, you can find out more information on how to get access here.
Leanne.
13-04-2024 11:59 AM
I’m not trying to connect to WiFi boost I’m trying to connect to EE wifi to access data where there’s poor signal. From what you say it seems EE mobile customers are not eligible for complimentary access, seems rather unfair and I will be considering changing providers.
13-04-2024 02:56 PM
Hi @Jimbobjack
You would need to purchase a voucher to access the WiFi hotspot. Please see the Get public WiFi access page for costs.
Thanks.
Leanne.