Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Google Pixel 8 WiFi issues?

We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...

James_B by EE Community Manager
  • 185 Views
  • 1 replies
  • 5 Helpful

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 46549 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 90640 Views
  • 11 replies
  • 12 Helpful

VPN

I  have the smart hub plus router and I wanted to install a VPN directly into the router, but it is not possible/compatible. Is there a way to have a VPN for my PS5? I currently have NordVPN and unfortunately, I can’t even do the smartDNS for my ps5 ...

exlqt by Explorer
  • 2257 Views
  • 4 replies
  • 0 Helpful

Bt transfer broadband to ee

Got message to view broadband bill but all that comes through is for mobile,have contacted EE but still haven't received how much I'm paying,went from bt to ee, help

Careline

Hi, My Mum has a careline alarm which connects to her landline. She is currently with Virgin but we want to move her broadband and phone to EE, is this possible?

Engineer Not Needed

I've given up trying to talk to someone about this. I'm posting here in case someone from EE sees it and can correct the situation.I am a BT customer but I've been transferred over to EE for a better Broadband deal they couldn't offer me under BT as ...

Ben1701 by Visitor
  • 467 Views
  • 0 replies
  • 0 Helpful