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EE wifi hotspot login

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Paulr10
Investigator
Investigator

‎22-04-2024 01:23 PM

I am an EE broadband customer and when I try to log in to WiFi hotspots whilst out it just doesn't happen and reverts back to the login page.

User name and password are both correct but it never wants to actually work ?????

 

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15 REPLIES 15
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XRaySpeX
EE Community Star
EE Community Star
In response to Ewan15

‎10-09-2024 08:50 AM

@Ewan15 : It's just your username to your MyEE login.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Ewan15
Skilled Contributor
Skilled Contributor
In response to XRaySpeX

‎10-09-2024 08:56 AM

Why do I get this when I try to run a speed test from the Hub Manager?

If I follow the login I am logged into my Account?

Ewan15_0-1725955009207.png

 

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to Ewan15

‎10-09-2024 09:00 AM

@Ewan15 The link explains below.

Using EE WiFi at Home and Out and About | Mobile Help | EE

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Ewan15
Skilled Contributor
Skilled Contributor
In response to JimM11

‎10-09-2024 09:04 AM - edited ‎10-09-2024 09:05 AM

Hi Jim

It doesn't explain the screen I get (As above) when I attempt to do a speed test from the Hub Manager (192.168.1.244)

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to Ewan15

‎10-09-2024 09:10 AM

@Ewan15 Your screen picture is not available for viewing yet, you really would be better to use your own posting, the reply was to your "I migrated from BT, I have my Broadband account no GBxxxxxxxx.

Where do I get my EE id from?" within the context of the OP heading!

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JimM11
Brilliant Contributor
Brilliant Contributor
In response to Ewan15

‎10-09-2024 09:16 AM

@Ewan15 Your pic is now available, and the oops on the web manager, has been there for ages, someone got the link wrong in the FW of the router. Probably on a fix list somewhere.👍

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