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EE App - WiFi Controls Not Working

Alexburnsredd
Contributor
Contributor

Okay I have seen countless threads going back to March of this year saying that the WiFi Controls section on the EE App does not work. 

What is going on? All I want to do is pause my WiFi from 12am-5am. I have never once been able to access the WiFi Controls setting on the app. Ever. The app itself is just awful and needs a massive face lift and functionality boost. 

Is there even a fix coming? 

 

1 SOLUTION

Accepted Solutions
Alexburnsredd
Contributor
Contributor

Turns out I'd not scanned the QR code to setup my WiFi controls. Solution found. 

View solution in original post

6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

Which EE BB plan are you on? What EE router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi, I am on a Fibre 67 Essentials Plan with a Smart Hub Plus router

Should advice - this is the option I'm referring to. Nothing happens when I tap.

1000044819.jpg

Alexburnsredd
Contributor
Contributor

Turns out I'd not scanned the QR code to setup my WiFi controls. Solution found. 

what QR code?

XRaySpeX
EE Community Star
EE Community Star

@TomandIs : He must be talking about the QR code on the slider on the back of the router to connect it to the EE app.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP