Landline/modem socket
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09-09-2024 08:47 PM
hello, i was looking at contracts for my address and got suggested with a contract using ee smart hub but i do not have a landline or modem socket to plug the router into. So i was wondering if this router required that connection or can i just give it power and itll provide internet access for my devices.
Thank you.
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09-09-2024 08:58 PM
@Charlie945 What type of broadband, Home fixed line or Mobile?
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09-09-2024 09:02 PM
Home fixed line, just so i can get internet access in my apartment
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09-09-2024 09:08 PM
@Charlie945 Then it needs to plug into either landline or fibre, the address checker below, if you input your address details will tell you what type is available currently. What package did EE offer? If you post back details, hide anything withe regards to showing your address, it is a public forum.
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09-09-2024 09:16 PM - edited 09-09-2024 09:18 PM
Depends on what type of BB you're ordering. If it's Full Fibre you'll need fibre cable laying and an ONT modem box fitted to the inside of a wall of your home. Otherwise you'll need a standard BT phone socket fitted.
Do you know the name of the EE BB plan you've ordered?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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