Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
For the past week or so, I've been experiencing high and fluctuating latency when playing games online. For the best part of three years, EE Broadband has been reliable but Rocket League for example has been impossible to play with he variance in pin...
Any suggestions to how I can I get this working again? I have tried switching it on and off. It is a bt.com4/broadband that EE provided.
Hi all, I've had a Fibre Plus package for about 9 years now, but over the years it has been getting considerably slower. I had a powercut two days ago, so not sure if DLM is at play here. Also I noticed a neighbour had FTTP installed in the last few ...
Hello I have a second EE smart hub ( the black model with the EE logo in middle and the light above and below the logo). Since the wifi signal in the front bedroom is really low, was wondering how to connect the second hub upstairs using an exist...
Why haven’t I got internet connection
I am running a BT hotspot broadband extender using the mains electric from my EE router. This creates a separate wifi network which is annoying as my phone or other devices seem to connect to the weaker signal in the home. Question is can I update th...
In the past two days my tv catch up is constantly buffering. This is a new problem; it’s the first time it’s occurred with EE fibre broadband. What can I do?
I have an old Orange Broadband Account & am thinking of upgrading to fibre, however the land line is with another provider.Is it possible to upgrade to EE fibre yet still keep the land line with another service provider?
I took out a contract for EE Broadband via Quidco in January 2023. Cash back has been declined and I can’t raise it as a claim because this isn’t allowed by EE. I met all the terms and conditions. It was a new new contract and it remains ‘live’. I’v...
Hi, my broadband and landline has not been working for a week now. I do not have enough reception or 4g on my mobile where i live to call EE. Apparently there is a fault but I haven't received any more updates. Is there any other way I can contact EE...
