Newtork Interface eth 1 2 or 3, keep going down and up
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-02-2024 08:25 AM
Hi,
Newtork Interface eth 1, 2 or 3, keep going down and up is this normal and what does it mean? Is the hub bringing them down and up?
The hub is the EE Smart Hub Plus, the latest one
Here is just an example but there are many, many lines of this:
23/02/2024, 07:37:00 | Network interface eth3 down |
23/02/2024, 07:36:03 | Network interface eth3 up |
23/02/2024, 07:35:59 | Network interface eth3 down |
23/02/2024, 07:35:02 | Network interface eth3 up |
23/02/2024, 07:34:57 | Network interface eth3 down |
23/02/2024, 07:34:00 | Network interface eth3 up |
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-02-2024 03:52 PM
@CJMH do you have anything connected to your router ethernet ports?
Are you having problems with your service?
I note you have already asked about eth0 - but have not said much about any issue you might be having.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-02-2024 03:58 PM
Hi,
sorry should have said more but was trying to get more info for self understanding.
regular drops from the internet. Hybrid connect won’t pair but did once. Eth 1 to 4 are Ee tv, hybrid connect, NAS
thanks
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
23-02-2024 04:43 PM
@CJMH is your service Full Fibre or via a telephone line?
I beleive there will be lots of other entries in the log, but spotting the ones triggering the eth down might take a bit of looking at.
You could try disconnecting your LAN devices to see if the trigger is coming in on eth 0 and if that is not your ONT what is connected to it? If it is the ONT, do you notice any change to the lights on the ONT - the LAN one will go down, but do the others change?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
25-02-2024 01:56 PM
Full FIbre 900mb
Only 1 or 2 eth0 disconnections, eth0 is connected to ONT. ONT lights are as expected, one going off briefly when eth0 drops.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-07-2024 05:29 PM
Hi, did you get anywhere with this issue?
I have just had a new EE Smart Hub router (swapped from BT Smart router on Halo 3) installed.
One of my CCTV cameras seems to have an issue similar to the one you describe.
About every 11 mins, the camera reboots itself.
This did not occur with the BT router.
This coincides with these two messages in the router log at the same time.
18/07/2024, 16:42:00 | Network interface eth4 up |
18/07/2024, 16:41:58 | Network interface eth4 down |
EE did not know what this message meant but has agreed to send a replacement router.
Did you manage to find out what the problem may be?
Barry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-07-2024 05:33 PM
@Barnesbj : Is the camera connected by Ethernet? "eth4" is LAN port 4.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-07-2024 05:38 PM
Hi, thanks for the prompt reply.
The problem occurs on whichever ethernet port I connect to and with other wired devices when I connect them.
Barry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-07-2024 05:44 PM
Hi
I've just had a new EE router (Smart Hub) Having changed from BT) and am having these issues , please see below. This happens on all Ethernet ports when connect to a device.
Did you get your problem resolved?
18/07/2024, 16:42:00 | Network interface eth4 up |
18/07/2024, 16:41:58 | Network interface eth4 down |
Barry
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
18-07-2024 05:45 PM
Hi again, I should have asked if you had any resolution to a similar issue.
Barry

- Frustration with connection to Samsung TV using HDMI and soundbar in TV
- Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work? in Broadband & Landline
- Introducing Watchlists on EE TV – Available Now on Apple TV 4K! in TV
- EE Smart Hub Plus and Wirelesss Extenders in Broadband & Landline
- Frequent HH20C Smart Hub 5G dropouts in Mobile Broadband