Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just got and upgrade to Smart Hub Plus (vs 6). It's working, but I cannot connect to Smart wifi discs which I had on previous router (vs 5). Will the smart discs work with the new router, or am I wasting my time trying to connect?
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
Since the recent firmware update r3.8.24-R-1531355-PROD-1 Windows in now seeing my Smart Hub Pro as an OpenWrt router and Norton is suggesting I turn on my VPN due to security risks of the OpenWrt router. Is this anything to be concerned about?
So my SH Pro finally updated last so i have changed the DNS on the router to Cloudfare however using dnschecker.tools the hub still uses BT DNS servers . Hub and extender have been rebooted since DNS was changed.Anyone else getting this also? Your D...
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
I have had reason to contact EE several times during the past week. We live in a big old house that has several routers of different strengths in order to keep the wifi going in the house and into the office in the garden. I couldn't get new land l...
Hi ya I am receiving the Error code IPC6023 Despite having 2 Home Help Technicisms and 2 Openreach Engineers Visit still no improvement and one any ideas as this is now 21 days in to having issues - It Looks like EE Are blocking the Ports and Connec...
Hi all, I have this week changed over from BT to EE, and 90% of the time I can't access the parental controls for the broadband. I reinstalled the app, nothing, then reset the router in case it was a connection issue. I still cannot get on the broadb...
Hi all. Just recently got this but despite connecting via ethernet and trying to connect via WiFi connect, I cannot get the hybrid connect to work. The Hybrid Connect keeps flashing green. The signal shows two bars out of three whilst it's trying to ...
