Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
So, from 3am this morning my router was playing up. Without any warning whatsoever from yourselves, I find out my router has had a software update and destroyed the power supply. The lights are still on, but nobody home. Not enough power from the uni...
This year I was automatically transferred from a BT broadband account on to EE. I would like to access my broadband contract to understand the future billing plan and the details about how to potentially leave the contract in future. Please could you...
I recently migrated from BT to EE for broadband, took the 900Mbps package with the Smart hub Pro router, and have had way too many issues.The one that's really annoying me, and only started with the smart hub Pro, is my Sky stream now telling me that...
Hey all, Having an issue with the wifi extender on 1.6 busy home bundle.Sat here constantly getting disconnects on my laptop, im sat approx 2m away from the router, and over 10m away from the extender, watching the logs, my laptop is constantly being...
Hi I have phoned EE three times as I cannot see my broadband bill on my EE app. Someone phoned me back to check my email address, phone number and said it will be sorted but still weeks later I can't see anything only my mobile phone bill. I've tried...
Ive contacted EE on at least 3 occasions as my devices cannot stream something as simple as my EE TV or netflix etc without dropping out every 5 minutes. Every time I get through to EE they check my speed (as I do myself) and confirm the speed is sho...
My contract ends on December 5, and I called today Decemeber 3 to ask what happens after it ends. To my surprise, I was told it will renew automatically and I’ll be charged for another month. I’m leaving the country in 5 days, yet they’ll still deac...
We're moving house from ****** to ******but the moving has been delayed because some things have to be fixed in the new house. My wife would not wait to start with a new contract in the new place. Hence, another contract has been taken up. This overr...
Hi we are a small non profit charity in a small town and are trying to find a provider to give us free or little cost internet / braodband supply, anyone know any companies I can apply to
