Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
When I call our surgery I am given a choice to press either 1 or 2 on the key pad. Pressing either does not work and am returned to message to press options. Phone is bt 4600 with dv adapter connection.
I have been on the ee app. I've gone to the icon which is titled Manage but when I tap on it I only see my mobile subscription and plan but not my broadband bill. I have uninstalled and reinstalled the app but to no avail. Any assistance please would...
Can I get my Home Phone to sound a dialling tone?
Im due to have my services go live tomorrow. Had an email to say my EE TV is due to go live but no confirmation on the broadband. The only thing I received was a text about a week ago saying waiting on confirmation from Openreach.How will I know if t...
My WiFi went from BT to EE after the merger and it’s just made paying my bills a lot harder. My WiFi doesn’t show up on either the BT app or the EE app. All I can see on my account is my phone bill please help me
Having been with EE for mobile for a significant number of years, they were my first choice for switching broadband.WHAT A MASSIVE MISTAKE!!!Ordered broadband on 22 Feb and was given an activation date of 7 March, this never happened, excuse given - ...
Hello Community,I've noticed that some of our orders for TV and broadband services have been getting canceled, and I'm trying to understand the common reasons behind these cancellations. Could any engineers or experienced members shed some light on t...
Hi all,After some advice. I'm with Sky and have given them notice to cancel for 15th May. I've signed up with EE Broadband, but the first available activation date was 16th May. so have signed up with that.Have I done this correctly? I can't tell whe...
I just renewed my broadband and have a hard credif search appearing on my file. Can someone explain why?
Hi,I've purchased a 30-day pass to use an EE Wifi Hotspot. The signal is strong where I live and the speed of internet is fast, but periodically and randomly the wifi will just timeout even when I am using it; which is really problematic when on vide...
