Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Does anyone know when the issue with broadband parental controls will be resolved? It’s been a few weeks now it hasn’t worked
the EE system is much more difficult to use than the BT one i simply need to see whats connected how can i get to perental setting can't even see this everything is about this silly community
Hi there, since upgrading and receiving the new Wifi 6 Smart Hub Plus we’ve had a few issues and want to know wether it’s a fault with this router as I have tested my connection with a different router and neither of these current things exist. The f...
Internet connection suddenly dropped. Rebooted and reset the router but still no connection with red light. Any fixes before I contact customer service?
Currently my internet states it is running at 17 ms ping, 16 mbps up (i was promised 30 but anyway) 3 mbps up and a jitter of 5ms. This may seem good but it is too slow so i decided to run a ping test online and it turns out the average ping is 70 ms...
I just made a post about gaming too but this just annoys me even more they say your meant to get over 700 download speed but when I download anything I am lucky to even hit 70 or 80 not once had it even been close to hitting 100+ EE YOU ARE SCAMMING ...
I’ve just switched to a digital landline and voicemails aren’t going to the handset base anymore. If I go into the EE app I can only see an option to change the number of rings before it goes to voicemail. Does anyone know how I can switch voicemail...
my password doesn't work. I've tried with with QR code but I don't know use it
I’m less than 24hours with EE and I’m already thinking of leaving. Why is it so hard to link broadband account to mobile account. This is very disappointing and I thought I was making a good move switch my broadband to EE. I’ve seen that this is a us...
HiThis weekend just gone I switched from bt to ee for broadband. I have received no information about anything so phoned ee. I have received no emails as my email address was entered incorrectly and when I've phoned up today with various questions I ...
