Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I see another broadband deal for £18 less than what I'm paying ATM. Do ee come and go with deals when I tell them I can get a better deal elsewhere. Thanks.
I am in the same predicament. Ordered 9 days ago no confirmation email and as such no order number to track it with. Spoke to someone a week ago who could see an order had been placed but could not see any other details and then tried to sell me BT ...
Hey! I can't seem to find this information anywhere online and feels silly having to call for such a simple question. My broadband contract with EE ended ages ago and I have been paying monthly ever since. I've realised I'm paying over £10 more a mon...
Hi I'm looking to check my router settings but I'm unable to connect to the above page. Access to the internet and online services are fine, but it's just this page. I get the below error and I don't understand why this is. I really don't want to re...
Just looking for some help as I transferred my broadband from Vodafone to EE (via BT) after visiting an EE store to upgrade my daughters phone. I asked three times if I needed to contact Vodafone to close my broadband account and repeatedly told no ...
HiI’m trying to access a USB hard drive plugged into my Bright Box 2. From reading other posts there seems to be a missing menu in the router software.The hard drive shows up, “shared as” is “- -“ amd there is no “share” button to the right or any U...
My broadband is down in Tredegar south wales wondering if anyone else is having any issues as I’ve checked everywhere and it’s saying there’s no issues be switched off my router and the small box as I’ve got broadband without a landline left everyth...
I am a new EE customer with a 24 month sim only deal. How do I link my BT Broadband account to get 10% discount on my mobile bill. The salesman in store could not do it when I took out my EE account and I have been going round in circles online ever ...
Received an email from EE telling me that my broadband service had terminated that day .Apparently, the potential purchaser of my house - contracts not exchanged- had told EE that she was moving into the property on a particular date, which was then ...
How can I tell what speeds I can get on my line before I decide what speed to go with
