BT TO EE SWITCH HELP

[XxDarkMariox99X]

Why is that when click broadband it offers 1.6GB speed and click check out and say switching from BT and then it gives me a deal for 1GB speed abit confusing.  I want the Busiest Home Bundle 

[Mustrum]

@XxDarkMariox99X  have you also chosen Digital Voice and/or TV?

[JimM11]

@XxDarkMariox99X Are you doing all of the change migration from your MyBT account,?

[robh661]

I tried that, but apparently to get the 1.6gb it’s only available for new contracts only. If you’re migrating from BT with or without the add ons like EETV or Digital, you’ll only get offered the BT package which you’ve already got which is 900mb & 110mb up. 

[XxDarkMariox99X]

Nope