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Resolved! Mis- sold a tablet when upgrading, told it was free
Told the tablet was free but I think reading I could have got reduced plan. The staff at E were whispering, “ is that your third to day, pointing at tablet” . Before that they tried to sell me a sim. They to,d me these were the only ways to lower ...
EE sort yourself out!
Spent over an hour speaking to 9 different advisors who kept on just giving up on my problem and putting myself back in a que again. made a complaint. Complaint number 26302713technical ticket number. INC 03719682I have heard nothing in 2 weeks. Issu...
How to get out of this nightmare ?
Question.How to move to SKY from EE as can not log into my account to end it.Don’t mind paying for this .But the nightmare would end.please don’t tell me to phone 150.As this is a road I have been down to sort my account out.
Additional SIM card looks to be replacing existing number?
I currently have two SIM only plans on my account for my wife and I. A few days ago I purchased a new SIM plan for our daughters first phone, taking it up to three plans on the account. When I log on to the app it looks as though this new SIM is repl...
Resolved! EE tv without the broadband package
Hi,Is it possible to subscribe to EE tv without the broadband packages? We don't have a landline and will never have a decent one due to our rural location but use EE wireless internet which already streams netflix, amazon etc without any issues.I'm ...
pack payment issue
can't change pack as gets to payment and says theres an error they are trying to fix, not sure what to do as i now have no pack on my phone which i need
Roaming Price Hikes
I am lucky enough to travel frequently from UK to Australia to visit family, roughly once every two years.Last trip in early 2023, I took out, as normal the ROAM ABROAD pass at £10 per month.Based on the new changes, it now costs £25 PER WEEK for the...
Unable to make calls from US
Hi all,As the title suggests, I'm currently in the US and unable to make calls. I've tried all the usual suspects including changing provider (only have access to T-Mobile where I am) and spending caps, roaming is enabled and WiFi calling has been en...
Something went wrong. Try again.
Does anyone know of a fix to resolve the dreaded “Something went wrong. Try again.” error when trying to manage the WiFi??I recently returned back to using my EE hub after returning the TP Link 6E router and Range Extender, and since my BB package wa...
Resolved! Unable to see bills for mobile or broadband
I’ve been with EE since mid February 24 and I still can’t see my bills on the app. I keep getting EE phoning me to say that they have now resolved the issue and I should be able to see them in a week or so ( I think this is just a get out of the issu...
