Smart WiFi plus orange light

[Jo2126]

Hi all.

Not having a signal in an upstairs bedroom we purchased a Smart WiFi plus for 7 pounds a mth which guarantees a signal in all rooms.

i am amazed after no signal or download speed, we now have full connection and can stream perfectly.

No whirring or cutting out.

Great right - just wondering why my Smart WiFi box always shows an orange light (not turquoise) and is not flashing.

As I say everything works perfectly.

Thanks 

[Mustrum · Accepted solution]

@Jo2126   whilst they are very good, physics still applies. So if it was too far to get a wireless signal before, it is on the edge of the router signal still and would work better if closer to the roter.

Smart WiFi device lights

The following describes what the lights mean, after the Smart WiFi device has started-up, use the instructions to try to fix the problem.

• EE Smart WiFi Pro
• EE Smart WiFi Plus
• EE Smart WiFi (2023)
• EE Smart WiFi Disc

• Green - your device is starting up. It takes roughly a minute to fully turn on.
• Blue or aqua - your Smart WiFi is all connected. Good WiFi or an ethernet connection.
• Orange - Smart WiFi Plus is working okay. Try moving it closer to the hub or one of the other Smart WiFi Plus devices.
• Red - There’s a problem. Turn your Smart Hub and Smart WiFi Plus device off and on again. If the light still doesn’t turn aqua, press the Smart WiFi device’s ‘factory reset’ button with a paper clip or pen.
• Flashing orange - your Smart WiFi is not connected to your Smart Hub. Connect using WPS or ethernet cable.
• Flashing blue - the Smart WiFi Plus device is connecting. WPS is on and connecting to your hub or device. This could take a couple of minutes.