Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Morning, just set up the broadband hub and seems to be working ok, but landline and TV not working, can’t view any of the premium channels,, no movies, try to link device through the app and keep getting the same message, somethings not working, try ...
Hello,I have a JVC LT-32CR230 TV, and the TV is connected to my EE Smart Hub Plus router by ethernet Cable, find that when I trun the TV on it shows on the main screen not connected after about 1 min it changes to connected, and when I try to open an...
I've recently paid my bill and still no service at all and can anyone tell me how long it would take to be reconnect again
HiWe needed to upgrade our old BT hub and have ended up with a new EE one which will not connect with our heat app hub which controls our electric radiators and previously worked fine. The heating people say Port Forwarding is required and have gi...
Having been moved over to EE, I still have my BT Digital Voice phone. It does not have a "call blocking" button, instead there is an Alexa button there (I do not have Alexa).Today I wanted to block a nuisance number - how do I do it? Internet searc...
Have had no WiFi for hours, they just say there’s a problem in the area. Would the WiFi hybrid connect help?
I have recently had EE TV and Broadband installed in my home, initially the signal was not reaching all rooms in my home, I had to purchase a booster for an additional £7 per month. I am unable to pair my printer and Hive system to the network any ad...
Setup described below.All Cat 7 cableONT > Smart Hub Pro > TL-SX1008 (10GB 8 port switch) > PC with TP-Link TX401 ( 10GB NIC)I have the PC setup with a static ip of 192.168.1.60I have the DMZ selected at 192.168.1.60I have also explicitly port forw...
Hi All, Wondering if someone can advise as to what I can do to troubleshoot an issue. Have been using home broadband for a couple of months now and it's been OK but after a storm last night I can no longer connect, just get a flashing orange light.Ca...
Hello,On the 9th of Jan I went live with FTTP - From what I can tell from the BT database I am the first and currently only person in the village on it. But I have already had problems that no one can seem to solve.I do need to state that I am on 1.6...
