Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm trying to share files across my home network with a combination of windows 10/11 computers. I've followed all the setup instructions I can find to do with windows but I'm sill having no joy. Are there any settings on the EE Smart Firewall I need ...
Hi I'm trying to change my frequency to 2.4 as it's at 5 but I need the lower one to connect to my daughters Tonie box please can you help
Hi all, I've been a bt customer for years and currently paying nearly £50 for just 55mb internet... no other services. On my account it offered me a switch over to ee broadband for 900mb internet for the same price, obviously I took up the offer it s...
Hi hi I’m moving from sky to E E but I want to use my own router which is already set up to be used on sky‘s network. What is it? A simple transferred over or do I have to factory reset everything? It’s a Netgear Nighthawk R 3000. Should of said it ...
Can someone please explain to me why my broadband bill has gone upto nearly £40 . There is only me in the house and I don't use a lot . I think this is ridiculous.Sorry, and thankyou.
Hi there,Is it possible to have my partner's name added on to our EE Broadband bill? This is possible with many other utilities but I've been unable to accomplish this with EE Broadband so far. Also is there a way to allow my partner to be able to ac...
I've slightly damaged a phone cable in the garden (the cable is about 1cm in diameter and comes directly from the telegraph pole which is also inside the garden) while trimming the hedge, as a new one was installed following storm eowyn and I didn't ...
I’ve got All Rounder Fibre broadband. On Friday morning, router started going through the rainbow of lights including white which according to the EE engineer when I phoned was ‘not good’. They said they would send new router and it should arrive nex...
Hey guysjust got this message today. Does it mean that it will run through the old “socket”? i want an Ethernet cable running through my room and don’t know where it starts (current hub is in flatmates room)
I have my final bill from Sky and EE said that they would pay that final bill if it was under £300, said to email them with the invoice and they would pay the equivalent into my bank account. I can't seem to find the email that I need to send the in...
