Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi alli have just transferred over to digital voice today. I have my original phones that I now plug into the back of the router, but I have also received one of the wireless HD digital phones from EE. Can I pair this phone to the hub and also have m...
Received email to return hub or I will be charged £70.00 but new upgrade says, great new your EE equipment will work with your new upgrade to full fibre 150, my current EE hub is only 10 months old,?
Hello everyone, I am thinking of moving from Virgin to EE Broadband and TV. I need your help in figuring out how complex the switch over going to be. The virgin's external box splits the incoming cable into two output cables, one comes straight to...
I just had two EE workers come to my house at 7pm to say they're offering broadband for £20 a month I said I've just signed up to EE like 3 days ago and my box is already set up I pay 25.99 now but he was saying he can get it me cheaper and asked to ...
I am a SmartWiFi Plus customer and they guarantee you should be able to get internet everywhere in the house. But I can't get it in the back of the house (I have stone walls). Do you think they would let me have a second extender unit?
We’re told an engineer was meant to come Friday 8-10 today. No confirmation, no text. Just talking to someone called Amy who has no idea and keeps apologising and wants to pass it on to her manager!!! We have had the issue since we got connected wit...
I just want to be reminded of when my current plan endsHaving spent an hour in my EE account. I'm still none the wiser Help pleaseJanner
Wondering if anyone can assist please.Since getting Heatmiser smart heating controls a few years ago, which consist of a Heatmiser NeoHub, that connects directly to my EE router with a ethernet cable and a wireless Heatmiser thermostat, I have been f...
We are due to switch over from Sky tomorrow, just wondering how easy this is and do we have to do all the connecting of phone, tvbox, wi-fi hub. I presume we get an email saying the wifi is active as I can't switch it off as I work from home. It wa...
