Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I would like to start with how disjointed and disgraceful EE customer services is, this is via the phone and on the live chat. I ordered broadband 7 days ago now and since 6 days ago I have been lied to constantly but there customers service and the ...
Why can't I access my broadband account to view my broadband bill on the EE app please help??
Well I am close, no very close to smashing this router and system up and putting it all in the bin and going to Virgin or someone, anyone but EE! Constantly dropping off, now on third router in 4 weeks and still no resolution. Tech guys are stabbing ...
Hello allJust before calling EE, we went live just over two weeks ago and now wish I’d gone 1.6gbps, the guide on the phone during sales call said I can upgrade in contract but not downgrade, so is it possible now to upgrade from gigabit essentials t...
My Full Fibre Internet went down yesterday around 12.30pm - PON light red. The service status said network issues in the area expect service to resume at 5.39pm yesterday. It's still on red. I've called ee a couple of times with them repeating its a ...
Bit dissapointed with EE, Openreach website says the 1.8 Gb connection is available to me in our area, so i contacted & asked if i could upgrade was told it was only for new customers taking the busiest home package, this seems extremely strange as i...
Everytime I log into the Broadband Offers Page - I get this error. It’s been doing it for weeks!Does anyone know how to fix? Or is it having to call?I currently have 4 Sim Only’s with EE and wanted to add the 1.6Gb broadband package.
I have recently moved from BT to EE for broadband and digital voice. Although EE sent me a new router and smart wifi devices, I have retained my original BT Advanced Digital Home Phones with Alexa. I've re-registered these phones to the new router, a...
Anybody else having broadband issues lately?
Any known outages in the area CM1 today ?
