Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi, my router continually flashing orange, I’ve rested it and re-wiring and everything. Nothings helping
Been with Virgin media for years, never had an issue with WiFi calling. Moved over to EE 1.6gb plan with the smart hub pro. Have 3 WiFi extenders, and fairly good WiFi speed around 300 / 500. however every call in bound or outbound in any part of th...
Only been with EE broadband for a few weeks. Broadband has stopped working already. 10pm so can't speak to anyone. Just says fault in area & check again tomorrow! Not impressed. Anyone else's not working in WV9?
Ive had this e mail come through.. not sure if it's legit We're the consumer trial team for EE, BT and PlusNet, we run trials with real customers just like yourself.We’re due to begin a new trial aimed at improving our customers' home Wi-Fi experienc...
Ex BT broadband customer who moved to EE 2 months ago. Since moving I have been unable to link EE broadband to mobile. I cannot view bills, manage account or use wifi features. I’ve spoken to 9 different advisors who have logged tickets, filled out f...
I need to set port forwarding with my security base station . Having problems after login EE hub and input all needed data and save the setting . But finally is not working
I have transferred to EE from Virgin and the sale said the transfer fees would be covered as part of the package even if in contract. I received an email to this effect. No amount was mentioned just that it would be covered. However Virgin have now b...
helloi want to get access my hub manger logon
I recently added the EE wifi extender (Smart Wifi Plus) and you connect it using the WPS button. My kids can only get on to wifi when we let them but now they can connect to wifi by pressing the WPS on the extender. If I disable WPS in the hub settin...
