Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,I am supposed to be switching from EE broadband to BT next week. I was told by EE that I do not need to do anything and it will automatically switch to BT on this date and that I do not need to cancel. I have since been contacted by BT asking to c...
For quite a few years I have had a stable 36Mbps internet speed. Latley, I have noticed that my internet speed was very slow and had cause to complain to EE . To be fair they soon had the issue all sorted and my internet speed was back up at what Id ...
I’ve been with ee for years , then went to bt which wasn’t a smart move and within a month back to ee but my question is I’ve still got the old black smart hub but they have sent me a new white smart hub .what is or any difference between them ?(.can...
Same here, although I believe the offer was for six months free. I cannot get any live TV i,e, BBC News etc I requested a sky sports package none of which seem to want to load up. I was told I would need an aerial and the people who turned up from...
My fibre optic broadband is £35 a month but going up by 14 .4 % but no been told how much bill will be that is higher that cost of living
Hello, I signed up for broadband on the 14th of March and I’ve had no correspondence about my order
Hello - I have moved my mother over to EE broadband and Mobile (from BT) - Router installed and everything working on the day the switchover was due to take place. I plugged the BT TV box into the WAN port on the new EE router - while I'm not expect...
If you are with ee contract do you get free fast fibre broadband onnections
For a long time now my wifi at home has been poor. Quite often it’s ok for the first minute of using social media or online shopping then it won’t work and I have to switch device to 4G. Doesn’t matter the time of day. This is with iPhone 11 and iPad...
