Broadband & Landline

Post here to ask/answer questions around home broadband and landline

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

NTE5_fl NTE5_all_2 Capture.JPG Capture2.JPG
XRaySpeX by EE Community Star
  • 43699 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 84233 Views
  • 11 replies
  • 12 Helpful

norton anti virus

does ee broadband include norton anti virus for free like bt broadband does . I can find no info on ee web site & call  centreunable to help.

rm161 by Visitor
  • 643 Views
  • 2 replies
  • 0 Helpful

Samsung smart TV won’t connect to my ee wifi

My Samsung smart tv won’t connect to my ee wifi smart router, the wifi works fine on the phone, when I try to connect it to the wifi the tv can’t find a network, I have tried to do it manually and that won’t work,I have also reset the tv network sett...

image.jpg
Haighy1 by Investigator
  • 6667 Views
  • 17 replies
  • 2 Helpful

broadband

i have transferred my broadband from bt to ee, when i log onto ee my broadband account is not showing

landline

had ee broadband and home phone,tv installed, was told i still have original phone number but several people have been unable to contact me ,they are being told the number is incorrect  ps the original number came over from virgin,  anyone got any id...

EE’s new WiFi 7 router

Just seen on ISPreview that EE are releasing a new WiFi 7 router later this year. Hopefully it come with 2.5gb or 10gb ports so it’s future proof with the new 1.6gb package that’s being released to the public soon.   https://www.ispreview.co.uk/index...

IMG_0222.jpeg
TuckerUK by Established Contributor
  • 10819 Views
  • 16 replies
  • 5 Helpful

Staff feedback (compliment)

Good evening,I would like to know how to provide some excellent feedback to one of you guides that helped with with a nightmare of a broadband/TV issue recently. i think it's so important to feed this back as people are generally quick to complain wh...