Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi I go live for new EE broadband ultrafast 500 this friday and wondering what are the thoughts on the router seems like the latest model ee smart hub plus sh32b and wondering if this would suffice for wireless as heard issues that it is quite poor a...
Hi All,I'm not sure if anyone else has encountered this, but I'm facing an issue with upgrading my EE broadband.Last year, I switched from BT to EE to take advantage of their mesh system. I've received emails about upgrading to a faster speed at a lo...
I'm with BT. We used to have a BT WIFI app that would automatically connect to BT WIFI hotspots.Since the move to EE I now need to do a lengthily website log-in and password entry every time I want to use an EE hotspot.Also, my son used to be able to...
I had a set of 3 mini discs and found that I had to have they be able to see each other on Wi-Fi to get them to setup even though they are all connected on gigabit ethernet to a switch and the hub (not BT vodafone on city fibre)I bough a cheap one on...
I have two WD NAS. I want to back up one to the other. When I set up the port forwarding on the destination NAS this is not reflected in the router port forwarding table. I understood that since the router is UPNP it should "find" the port forwardi...
Dear All,I have an BT socket in my 1st floor room and thinking to get it convertor to RJ45 so i can connect my desktop with the CAT6 cable.Is it doable ? can anyone suggest how i can convert this and also can EE technical team assist here?
Have been trying to get Home Broadband and have ordered it 3 times only to be cancelled a day or two after being ordered as the address is wrong, my property when I moved in had the same house number as next door so I had to get on to the council to ...
Had two Mill wifi heaters (AV1200W) for 3 years. One died so bought a replacement. Couldn't get it to connect to EE router (changed settings according to their website and still nothing). Reset router settings as it killed my Google Home connection a...
Hi,I recently moved from BT broadband to EE broadband. With BT I had Halo 3 and a Hybrid Connect (EE badge on front). As part of move, I was send a new Smarthub Plus and Smart Wifi 'discs' to replace my old BT kit. However, I did not get a new Hybrid...
Hi, I have just installed all the new equipment from BT to EE the only item I can't connect is my WIFI Booster, it just flashes a red light, any ideas please?
