Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have the Full Fibre 150 service where I am guaranteed at least 100mbps. I am not getting those speeds (getting high 80s) I do use TPLINK devices that use the household network loom to use an Ethernet connection which I think are the cause as I have...
Having set up the new kit without an issue, all our laptops and devices have connected fine, except a Netmostat device.Despite entering the Network password, it will not connect to the EE wifi extender. Netmostat advise it only works on 2.4Ghz and I...
My EE Smart Wifi Plus booster keep dropping the aqua light and goes to the orange light - what does this mean?
I have a broadband package that includes my landline. I know that when I joined from BT, there were several call packages available. At the time I chose not to take one of these, but would now like to check what these packages are and if they are sui...
I am still suffering with latency spikes as seen from my previous post, however they are becoming much worse now.I wanted to see if connecting my Xbox to my router via ethernet would stop these spikes from happening at all. I took my Xbox and etherne...
My landline stopped working 2 weeks ago. No tone, no noise, can’t be called or anything. I tried to plug a different phone but same thing. I contacted EE by sms (66033, texting PHONE) and got a message about a possible outage that should be resolved ...
After going INSANE on what is causing connectivity issues on my network I (think) i have found the issue. Phillips HUE box within a few meters of the router (hard wired in) causes so much interference other devices drop off. Posting this hoping it ma...
I have a new broadband hub just arrived, all working but my TV’s won’t connect what do I need to do please
I have no internet connection keeps saying issues with account I paid the bill ages ago. Send me to the account and that says all up to date so what's worng I don't own anything but have no broadband
New Smart hub pro came Tuesday. But account is still showing smart hub plus for set up. Any one else having this problem. Any one able to show what there WiFi controls look like with smart hub pro.
