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EE Wifi Extender Smart WiFi 2023 - Flashing Green / Won't Reset

GregE350
Investigator
Investigator

‎06-12-2023 08:57 AM

Hi there,

What the title suggests....went to reset my extender last night as it had started flashing green, and for the life of me, it will not reset or stop flashing green?

There is nothing in the leaflet supplied with the device as to what this issue could be. There is a solid green light, but not flashing? And I've tried holding the reset in for a few seconds / 15 seconds / in while powering on, but no...nothing.

Any ideas appreciated!

PS - just for clarity - its one of these: Smart WiFi | Home WiFi Booster | EE

0 Helpful
4 REPLIES 4
Christopher_G
EE Community Support Team

‎06-12-2023 11:29 AM

Hi @GregE350 

Welcome to the community.

Which router do you have? We'll do our best to help.

Chris

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GregE350
Investigator
Investigator
In response to Christopher_G

‎06-12-2023 11:32 AM

Hi Chris, thanks for  the reply. I have the full EE Smart Wifi Plus setup.

The router is working fine.

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GregE350
Investigator
Investigator

‎07-12-2023 02:38 PM

So the replacement unit arrived. Paired it with router. Fine so far.

Moved it. Too far away, wouldn't connect. Moved it again, aaand.....green flashing light of death.

I really don't want a third one of these, just an explanation of what this issue could be? And is it fixable?

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GregE350
Investigator
Investigator

‎08-12-2023 08:43 AM

Anyone?

Thanks

Greg

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