Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have just switched over from BT to EE for my broadband/digital voice and have swapped over from BT smart hub 2 to the new EE smart hub plus. My broadband went active yesterday but my digital voice service is not working on the new hub. The BT digit...
Received our new EE router yesterday and after a right faff to install it, kept getting ´messages saying there was a problem, we finally got all our devices connected manually; scanning the QR code didn’t work. However all our devices are now showing...
Brand new faces, deals galore,One month contracts, wanting more?But what of us, the weathered kind,With EE for years, left behind?T-Mobile, Orange, in the bygone days,We built your network, paved the ways.Now shiny offers catch your eye,The loyal vet...
Since moving from Sky to EE we are being inundated by scam/trash phone calls. Is there the facility to vet calls before they get through to us like we had with Sky
I have a BT smart hub 2 and billed by EE i need to switch off the web protect, my Q is can the EE app be paired with the BT smart hub?
Well reading all these comments on here and the fact that take place to the new system after all the problems I’ve had with the EBTBTE whatever you wanna go new system motor system Legacy system BT need to sort an E to sort this out my account if not...
Hi. It's been over 3 months and the App doesn't allow me to set up or manage wifi controls. I just get this message saying "We can't load this information... Not your fault, it's ours. Try again or give it another go later". I've been trying again fo...
Hi, I am able to remotely log into SmartVPN for work on other networks, but not on my recently acquired EE Broadband.So the issue is not with the VPN software, but the EE broadband / settings.I tried to call 150, but got a bot.Can anyone direct me to...
Hello,Just a quick simple one here: Am I to expect the EE Wifi SSID to be broadcast from the Smart Hub Plus? Or is that only BT branded hubs? I recently moved from BT to EE and my Smart Hub Plus doesn't seem to be broadcasting it, which I find surpri...
Ordered the 1.6gb package with the new wifi 7 hub and was really excited to get it up on running which was due on the 30th of September. My equipment arrived today only to find out it was the older smart hub, rang up to tell them they had sent me the...
