Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
The EE app is awful. I'm a BT customer that has moved over to EE, (I received an email from BT telling me to do so) I'm trying to link my broadband through the app. The app says it needs a passcode. When I request the passcode, nothing comes through....
So I've just signed up to Wi-Fi enhancer in an effort to reduce random lag spikes when gaming (specifically on The Finals). I have to say initial impressions are that it works very well but I do wonder why this isn't standard and why the standard Qo...
Hi, I’m a new broadband customer to EE but I’ve been a mobile customer since the start of the year. I’ve never had any problems, however when I switched over from Sky I was told my activation would be the 30th Oct with a text and email to prove. Noth...
How absolutley useless are EE for a so called "tech" company. We have been forced to move from BT to EE for our telephone and broadband. Unfortunately we have had nothing but issues with them since we moved over. Never received any emails from them ...
Can anyone please help me with the above issue.Since the above Hub was installed I have had daily error messages from my QNap TS-131P NAS as follows:” The system has detected that your DNS server cannot resolve hosts, and some applications might not...
I just spoke with your sales team. I have 900MB full fibre broadband and asked about upgrading to 1.6GB. I was told that this offer was only for new customers.Now I'm aware a lot of companies don't allow a downgrade whilst in contract, but this is ...
How do I pay my wifi bill now
Hi, my wife cannot connect her Vodafone phone to the EE router. Any idea
renewed BT broadband contact and somehow being pushed to EE broadband last week . Was told the old BT hub should be working but I am not able to pair it with EE app when trying to use wifi control. It gave error message “ it is our fault. Try do it l...
I recently noticed a promotion in the EE app for a discounted unlimited 30-day rolling SIM available to EE broadband customers. I'm currently in a 24-month broadband contract with EE that started in February. Excited about the offer, I reached out to...
