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Community Activity
Cancelled EU roaming add on by mistake
HiI cancelled a eu roaming add on, which will now expire at the end of my billing cycle. I assume I can start it again afterwards (offer hasn't expired). That add on is still free? I realised for a brief trip I can turn data roaming off whilst aboard...
Coverage in Wheatley
Update: 18 March 2025 Over the past few days, our engineers have fitted the replacement part needed for the new mast and integrated the mast onto the network. The mast is now on-air restoring full coverage to Wheatley. We will continue to monitor per...
Devices disconnecting every 5 minutes
Hello . We switched to EE in October from Sky and have had disconnection issues from the WiFi hub since it was installed. ( Essential Fibre 36 ) The lights on the hub never change but basically we will lose connection every day several times a day. S...
Please increase EE SIM capacity
I recently switched to EE from O2 and have encountered an issue with contact storage. My previous O2 SIM allowed me to store up to 250 contacts, but my new EE SIM is limited to just 150. This restriction prevents me from saving all my important conta...
Linking mobile account to broadband.
I’m really getting fed up now. I’m originally a BT broadband and mobile customer. I wanted to upgrade my SIM cards and the only way was to transfer my whole package to EE. That was a several weeks ago. I have since been billed for my broadband/tv pac...
No confirmation
I have just ordered the iPhone 16 pro max however have not received confirmation however money has been taken out of my account.
Resolved! Review - very disappointed
I don't usually leave bad reviews but this time I was so disappointed by the service and the lack of help that I can't help but complain. My partner and I moved back to the UK in August 2024. We decided to open a broadband and went to a store in Wort...
Will EE ever fix the problem of linking accounts for ex BT customers
Good afternoonI's over 6 months now since we switched from BT but EE can still not work out how to link my Broadband & Mobile accounts. So much for being a high tech company Dave
Sim only
Just ordered a 25GB sim only deal. Is that 25GB per month or a fixed amount over 2 years?
Remote
These EE TV remotes (Previously BT) are useless. Tried resetting “using home/9 and home/7 but still the volume button won’t work. Taken remote apart to clean contacts, guess what?……….still not working! Come back my old Humax setup. But now I’m tied i...
