Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Why have you taken 2 payments this month.
I think l need to get upto date so l can use tge features on my t.vand tablet as l have no connections as l am a long standing customer can you do this for me ,I'm 68 and a bit of a dinosaur.x
I have EE broadband and it's working well, my question is when a payment has been made can you see what card was made to account?It's not showing up on my bank statement!
Hi,I'm a broadband customer for 8 months now, I was thinking to switch my mobile phone to a pay-as-you-go EE mobile plan and I see on the site that I could get 10% off my broadband bill + free data on my mobile plan, but cannot find any detail on how...
Unbelievable! My landline isn't working and I have to pay £16 to speak to someone and get the problem sorted. Excuse me, EE is sacked for total incompetence
I bought broadband through ee, everything though is done by BT. I’m trying to connect my broadband to my account as I’d like to now purchase a phone contract and I know I’m an existing customer. However I cannot find my billing account number. On my ...
Hi. My websites on TSOHost have been subjected to malicious code. All of this has been sorted now but the hackers appear to have blacklisted my own IP address so I cannot retrive my webpages over my EE wifi.In order to solve this for me, TSOHost have...
Hi i have a long ongoing problem with my broadband, it keeps turning off and back on again it does this at least a few times a day and sometimes more and when checking the logs for the router it just says that it was turned off so i think it a power ...
hello ee. where is my internet????????? and I pay for services. only a red light
