Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I think that the EE App can do with some more features.Deletion of old devices - At present you can only delete one device at a time. The interface needs to allow a means of being able to filter and select a group of devices that the customer can the...
Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...
Hey there i message EE on the 6th of this mouth regarding full fibre broadband since there is pole for fibre outside my property but unfortunately not available to order anyways told them about this said wait for 10 working days for it all to be upda...
We recently have full fibre cabling installed in the area however the did the houses opposite me across the road, there was no pathway dug up outside my house.I have seen reference to where it's said they will probably use the ducts of our existing c...
I've had 5 emails and letters from EE saying someone wants to take over my line since January. After every email I've phoned to tell them I'm not moving house and have no intentions of leaving my contract. Well... late on Thursday night at bang on mi...
Had this issue for MONTHS called the helpline saying it would be sorted in 72 hours and still isn’t fixed I can’t add my broadband to “manage my broadband” so I haven’t been able to see the bills im paying. It used to work then EE changed my broadban...
I've hosted a football guessing website for a number of years on a dedicated server in my house (just for my friends for some fun). I've had no problems until a few weeks ago when I renewed my contract with EE broadband.Now, I am getting weird inter...
Hi all,Now I am not sure if this is a dead thread. It has been a horrendous day setting up my EE WiFi with extender problems etcMy Laptop is old 2016, but currently running on Windows System: Windows 11 Home. I refuse to replace my laptop, because it...
Why did I change to EE - because Plusnet withdrew their landline service. Worst decision ever. 2 days after agreeing a contract I received an email fron EE asking for their equipment back or pay £85. I had not received any equipment. I contacted the...
Hi there. My equipment has arrived, but the engineer isn’t coming out until Saturday, does anyone know if I can set up the equipment myself and cancel that appointment? My switch over date is on Saturday, does anyone know if I can move that date up? ...
