Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I have EE part-fibre but want to switch to full fibre which is available to me. My router is at the back of my house. I have read horror stories about OR contractors not wanting to run cable around a property, especially if sharp corners are involve...
I noticed that whenever I was using compatible mode with battery powered devices the batteries ran out quicker than when using other WiFi access points. I really noticed this with the Ring doorbell when I changed its WiFi from my old BT Hub to the Ro...
I am replying to an email received from Shelly on Sat 4/4/26 regarding my landline handsets as shown below: I can confirm that I managed to make the original handsets work properly by pairing them to the hub. I cancelled the order for the new handset...
We just moved over to EE Broadband after many trouble free years with Plusnet - because we wanted to keep a landline, which Plusnet apparently will not support in future.Trouble is, now we're with the EE router, our Sky Stream box loses the Internet ...
Hello,I have just upgraded to the smart hub pro and i can't seem to connect my PS5, it is showing the slow signal fault, all other devices are fine.Any ideas?Cheers
Hello a strange one indeed,I'm on EE's 900 core full fibre, using the Smart Hub 7 Plus SH35A with the latest firmware (confirmed by a quick Google search).The speeds and pings are fine (confirmed on other devices and on my PS5 Pro via the connection ...
Anybody having slow speeds and buffering at peak ish times like 5 to 8 pm , or after 10 pm , or midday ? EE don’t seem bothered and also I’d like to know how to switch BB provider as my contract ends soon .
Hello, I have just upgraded to the new EE wifi 7 hub and extender with a 1.6gbps connection. Set up was easy and speeds seem good and fairly consistent.,The problem i am having is that i cannot connect to home assistant via my PC when connected to EE...
I have a new Smart hub router, so the way in which visitors could potentially use my Wifi has changed. I had to install the EE app into my phone (ok), then set up a guest name for WiFi, and a guest password (ok). But I gather that I need to 'invi...
I am trying to help a friend who has recently switched to EE since December 2025. Initially all worked well but suddenly some of her tv's (x3) lost internet connection (they are old but not ancient, still have smart capability). And also her sons VR ...
