Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Resolved! Connect my samsung active 2 4g watch to plan

Hi,I bought the active 2 4g watch direct from Samsung.Am i able to use/connect the data from my EE monthly phone contract?I tried using instructions but it times out when searching and suggests asking network provider.Thanks. 

Anthk87 by Visitor
  • 1632 Views
  • 1 replies
  • 1 Helpful

Resolved! 4g t0 5g

I have  a 4g phone and a 5g that has very little 5 g data both phones are on my account. Can i gift 4g data to my 5g phone to use the data on my 5g phone for the 5g mobile Internet 

Jason391 by Visitor
  • 1446 Views
  • 2 replies
  • 0 Helpful

Keep my original number when purchasing a new sim

Hi,  I wanted to keep my old number on EE and I purchased a new SIM card with new number without knowing that. I was wondering if I could still use my old number for convenience instead of changing my number even I’m not switching from another provid...

Hollyu by Visitor
  • 889 Views
  • 1 replies
  • 0 Helpful

iPhone 6s overheating and draining battery

My iPhone 6s overheats and the battery quickly drains unless I have it on airplane mode or switch it off. Also appears to charge very quickly.  I have tried turning off Background App Refresh. There are no issues on the Battery Health page. It did sh...

JKC18 by Investigator
  • 536 Views
  • 2 replies
  • 0 Helpful

Resolved! Return old phone as recived my new phone

Hi there I received a message this morning say that you not received my old phone I sent this back to you in the envelope a d sticker for special delivery and it had the right postal stamp on it it was send on the 15/02/21 and I ask for it next day b...

Deanp8315 by Investigator
  • 1647 Views
  • 3 replies
  • 1 Helpful

Apple Watch order confusion

Placed an order for an Apple Watch yesterday updates for delivery are going to my add on sim which my little lad uses, how can I check which phone number will be linked to the watchI can’t remember seeing an option of which number to select.  

Stewbdoo by Visitor
  • 428 Views
  • 1 replies
  • 0 Helpful

Returns bag question

Hi, I’m not very good at explaining stuff but I’ll try, recently I got a new pay monthly device, realised immediately I didn’t like it and after giving myself a few hours to see if I change my mind I put the device back in the box and contacted the r...

Resolved! sim swap

dear sir ,tried 150 number but ,no luck, not much information on web site .please help ,just got a iphone 7 ,my old uses micro sim ,but i need a nano sim ,on my prepaid phone with the same number .   mobile no. XXXXXXXXXXX   c.rathod   [Mod edit: Ple...

Resolved! Iphone 11 dual sim wifi calling

Have just bought a new Iphone 11 that has dual sim capability.  I have a nano sim and an e-sim in the phone.  One is my private number one is my work number. I have no mobile signal at home and wanted to check if anybody knows if both the sims (so bo...

Wascum by Explorer
  • 2158 Views
  • 3 replies
  • 1 Helpful