Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2651 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15541 Views
  • 51 replies
  • 65 Helpful

Resolved! Want to change phone colour

Hi ive placed my first order with EE online for the iphone 13 pro max and ordered it in silver however after i realised i want to change it to sierra blue it hasnt been dispatched yet but i cant seem to get hold of EE customer service and cant use 15...

Rukiex by Visitor
  • 2186 Views
  • 2 replies
  • 2 Helpful

missed my delievry

i have upgraded my ee plan buy oredring airpods. i missed my delievry from dpd twice and when i contacted them they said they have sent the item back to EE. its been more than a month i have no news about my order and EE  have already deducted the mo...

arslanrq by Visitor
  • 420 Views
  • 1 replies
  • 0 Helpful

eSIM for prepaid

Why you don't offer ESIM for prepaid customers? This is a great example how you treat prepaid customers as sort of "second class customers". Other providers are working toward enabling this to everyone. Very disappointing, is there any update on this...

SIM has different number associated?

Hi, My mobile phone number has been the same for as long as I can remember, but recently, I noticed that a different number shows up through my SIM card as being my number (e.g. when I go to 'About phone', and look at the SIM's phone number. When I r...

JRCant92 by Visitor
  • 656 Views
  • 1 replies
  • 1 Helpful

Resolved! Promise to pay

I’ve arranged with EE over live chat about my payments and they’ve offered me a ‘Promise to pay’ on December 8th which I am absolutely meet. I contacted EE the first time and asked them to extend my payment date from November 19th to December 8th so ...

Xbox Live high ping

Hi, I've been having problems while gaming on Xbox Live. Since Friday 5th my ping has been roughly 60ms but keeps increasing to around 250 - 280ms. Before the date above the ping was a lot more stable. When I do a speedtest im getting 45-60ms ping an...

Kevin68 by Contributor
  • 673 Views
  • 4 replies
  • 0 Helpful

Xperia 1 iii signal

Hi guys. I have the above handset and after getting it swapped due to a camera issue, I've noticed another EE specific issue. Why do we not have the ability to manually switch to 4g in marginal areas? The second SIM does, which is Virgin, but as soon...

Fzrkev by Valued Contributor
  • 1184 Views
  • 4 replies
  • 0 Helpful

Wait for text about a tablet

When I upgraded my phone I was given a Samsung Tab A7 but they didn't have any in stock so they order one for me which they said would take up to two weeks to be delivered. And I'm still waiting three weeks later Some one please help Thanks