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missed my delievry

arslanrq
Visitor

‎16-11-2021 04:53 PM

i have upgraded my ee plan buy oredring airpods. i missed my delievry from dpd twice and when i contacted them they said they have sent the item back to EE. its been more than a month i have no news about my order and EE  have already deducted the money from my bank and i dont have airpods with me. i dont know who to contact if there is some number i can contact. Thanks

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1 REPLY 1
Northerner
Grand Master
Grand Master

‎16-11-2021 04:56 PM

Hi @arslanrq 

 

You will need to call EE on 150 to discuss this issue direct.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
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