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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15535 Views
  • 51 replies
  • 65 Helpful

Wheres my order?

Hi, Lost my phone on Monday and called EE to report lost. Ordered an upgrade phone in its place and getting the following error: Sorry, we can't show your order details right now. Don't worry, we'll keep you updated on the progress of your order by t...

What is this…

 I buy an add-on that gives 5GB for £6 and get 750MB instead? Can I get a refund or something please???

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As48 by Explorer
  • 456 Views
  • 4 replies
  • 0 Helpful

Resolved! Top up vs. Auto renew

Hello! Can anyone provide clarity on topping up and auto renewing a pay as you go SIM card? About a month ago I got a pay as you go SIM. It's almost time for a new month, and that means a new payment. Will it auto renew? I got a text that said, "Make...

mgogo by Visitor
  • 2951 Views
  • 3 replies
  • 2 Helpful

Server can not be found (away from home)

My Apple SE works fine at home connecting to and downloading from the internet. But once I’m out and about the majority of links I try to follow don’t work, including the My EE site.Error messages such as “internet connection unavailable server canno...

Dace1953 by Visitor
  • 616 Views
  • 2 replies
  • 0 Helpful

Xbox S bundle offer

Hi there, received my Xbox to much delight after upgrading to the Google pixel 6... Where do I find details for the 3 months free ultimate pass?  Thank you

Dan231 by Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

iPad Pro 11 inch

I placed an order for the iPad Pro 11 inch on the 22nd  November. Is there an issue with delivery on this item as I haven’t received any more information regarding a delivery for it. thank you 

number changed when phone upgraded

I upgraded my phone from a S7 to a S21 and moved the old sim card to the new phone. But the phone number has changed on the new phone. How do I get my old number back?

kc48 by Explorer
  • 577 Views
  • 3 replies
  • 0 Helpful

Resolved! NO DATA AVAILABLE

My data reset on 23 Nov but it is showing 0 available. I am currently working abroad. It reset ok last month, although with a delay. Why is the data not available now?

Merge calls

I can't seem to get my pixel 3a to merge calls like my old Samsung used to, after looking it appears that EE have withdrawn this option?!  what can I do in place of merge calls and is this feature something that can be brought back? I am unable to us...

Quinnie by Visitor
  • 361 Views
  • 1 replies
  • 0 Helpful