The EE Community

Can’t call uk from Portugal

Still unable to make mobile calls out of Portugal on EE, can only receive them

Primary and Secondary On same number

Hey, I recently upgraded my phone. I received a new sim, however it is the same number as my old phone. I switched devices today, however it is showing a primary line and a secondary line. One looks like it is for Wi-Fi (no service) and the other sho...

Why was my Ray-ban meta sunglasses order cancelled within seconds after receivin

Issues with activating discovery+ prem? New wifi

We have just swapped over to the new ee wifi and as part or the package we got discovery+ prem. We are struggling to activate this part of the package. We have made an account but it's not syncing so we have no access to any of the shows? Any help wo...

Unable to Read my Bill

Since changing from BT I am unable to read my bill on any browser or EE app. I have called twice and both said to raise a ticket. I get the  Billing page but it just hangs. Called today and tried to link under advice from assistant but no luck. Would...

UNBAR

Apparently I have a third party Block on my account. Although I have UNBAR it. It seems to have but the bar back on

Discovery plus still not working despite promises that today was the day!

I've been following these posts about discovery plus not working and despite many attempts and promises it still isn't activated for me. I've had an awful experience since switching from Sky and have now been assigned a complaints manager. Today the ...

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

Verifying my account with no signal

Hi there, I can’t verify my account as I have no network coverage as my SIM is busted and I only have access to Wi-Fi