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07-11-2020 09:35 AM - edited 07-11-2020 09:37 AM
Ordered and upgraded for the iPhone 12 pro, still awaiting for my order update with no response/contact from EE! Was told 10/14 days still nothing!
07-11-2020 11:10 AM
Hi @Keekee83,
Welcome to the community 🙂
All orders for the iPhone 12 Pro are being dispatched on a first come first serviced basis with back orders being completed first.
As soon as your order is available to dispatch, you will receive a text from DPD with your delivery details.
Alex 🙂
09-11-2020 11:16 AM
Thank you for taking time to reply, it seems a hold up with apple meeting demand many thanks as have no response from EE, hopefully won’t keep waiting much longer, have a great day 😃
09-11-2020 12:29 PM
12-11-2020 11:14 AM
Hi can anyone explain what order on track means plz as my order status hasn’t changed any and still says waiting for confirmation, I placed order 4th nov and paid £150 as a new customer does this mean my order will be arriving soon??many thanks
12-11-2020 01:31 PM
12-11-2020 02:25 PM
iPhone 12 pro, I haven’t had any communication from ee apart from order comfioamd them today order tracking
12-11-2020 03:02 PM
Thanks @Keekee83.
Have you had any contact from DPD?
When you placed the order, were you given any indication of when it would be delivered?
Jon
12-11-2020 03:04 PM
@Keekee83 , what colour and storage size did you order? If it is the pacific blue or graphite, then it will be in 28 days, but gold and silver as soon as stocks are available, read this in another thread, as someone else asked the same question.
12-11-2020 03:32 PM
When I ordered they said 7/10 days max no contact form dpd only the two txt from ee