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Water Damage

Aligould
Explorer

I have damaged my new phone with water it is within the first 30 days of the contract can anything be done?

1 SOLUTION

Accepted Solutions

You can ask but a lot of places won't touch water damaged phones as it would have effected every component in the phone.

 

But see what they say they'll give you a quote before doing any work of they would fix it


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

View solution in original post

4 REPLIES 4
BrendonH
Community Hero
Community Hero

No nothing can be done for you damaging your phone unless you took out insurance.

 

If not then I'm sorry EE is not responsible for self damage.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below

Thanks for coming back to me.

 

Can i get EE to repair the phone at a cost to me?

You can ask but a lot of places won't touch water damaged phones as it would have effected every component in the phone.

 

But see what they say they'll give you a quote before doing any work of they would fix it


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 15)
If I have helped please click the THUMB/SOLUTION buttons below
wardi
Star Contributor
Star Contributor

Aligould.. it depends on the amount of damage but try putting the phone in a container of rice for a day or two.  The rice tends to draw out the water, I revived a waterlogged Garmin watch like this.  It is a bit of a long shot but it sounds like you have nothing to lose.  Good luck!