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Damaged add to plan tv

Kfoley87
Visitor

‎11-12-2021 08:35 AM

Screen severely damaged on arrival and been told by ee to contact lg to claim on warranty?? Surely that is correct!! No offer of replacement tv

68B322DF-0E87-4C18-8CBD-A05E14A61A4D.jpeg

 

0 Helpful
1 REPLY 1
BrendonH
Community Hero
Community Hero

‎11-12-2021 08:46 AM

Call back and ask them to replace it and if they refuse ask for a manager.

 

EE is responsible to fix this for you if it came damaged. LG probably won't fix under warranty for damages like drops even if occurred on delivery as Warranty is not what that is for.


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
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