Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Lost or stolen

Hi my daughter's phone has been lost or stolen is there any way I can track the phone to see were it is

Why does my phone give a completely wrong caller ID to people I call

Why does my phone give a completely wrong caller ID to people I call?It has been happening for a long time. If I call a new person, where my name is not in their system, it comes up Crop Performance. That isn't me. I have tried Hiya, who have a syste...

WhatsApp

HelloI need help with technical support please ?I know I had my WhatsApp messages backed up and I've managed to get rid of them when I cleared data through settings. Can you please help ? I did this about a week again.Could someone have a look into i...

Phone says SIM is different to my number

I had a repair on my phone and had it sent back and all is working, but it had to be reset, now it says the SIM is a different number. However it isn't as I'm getting calls and texts to my actual number, when I've put my old SIM card in

Connection to my car

I am unable to connect my new phone to my car

Google discover not working on my pixel phone. Any suggestions ?

Yesterday all of a sudden, my Google discover stopped working on my Google pixel phone. Has anyone got a suggestion other than the ones that are already out there? I have tried all of them twice and still nothing?

Resolved! Smartwatch Contract End

Hi, My Galaxy Smartwatch contract is coming to an end and I'd like to know if I can choose to not renew my contract but keep using the watch without an e-Sim? Thanks.

Returning a Smartwatch

Good eveningI ordered a Samsung Galaxy Watch 4 Classic online from EE. However I've been using it and I'm thinking of returning it as It ain't for me. I'm still in the Cooling Period. Am I still able to return it or am I stuck with it?

Galaxy z flip 3 warranty refusal

Just felt I had to right a post about this, had the z flip 3 for around 6 months, had a problem when the screen where it folds had a green line then the screen went completely mad and had no controlsent it back 2 months after I got it, they fixed the...

New phon

Hello