Community Activity

My EE login issues - still?!

Why can I still not login to My EE, after a week of trying to log in and download an invoice?I've been told to clear my cache, use a different browser - I've done all of these, and I still can't gain access to the account!Absolutely ridiculous!What i...

Confusion when viewing "Your Bills"

Why is it when I view "My Bills" every month the "Bill Total" amount NEVER matches the amount I have to pay.The amount I have to pay (the amount in the circle) is always around £7.00 pounds more, but no explanation as to why !!Neither total mention V...

EE TV Box Pro App Issues

Has anyone else been experiencing problems recently where apps on the EE TV Box Pro keep randomly crashing when watching something? No warning, no error messages, the box just goes back to the home screen.I noticed the Now TV app has had an overhaul ...

LaurieT91 by Investigator
  • 142 Views
  • 7 replies
  • 1 Helpful

Activating Discovey+ problem

I am going mad trying to activate Discovery Plus. Followkbg QR code and directly typing in web address , I follow links as EE broadband customer (was previously BT ) and end up at generic EE website page with nowhere to enter PIN code .. tried access...

No order update

I purchased a new contract Iphone 16 Pro Max on 19th March and I've still had no updates.

Resolved! Setting up Direct Debit

Did anyone get this sorted as I am still going round and round in circles on this app. It said I need to go to app, manage, billing,mobile, scroll to bottom but nothing is there ??

StuJH999 by Explorer
  • 157 Views
  • 4 replies
  • 4 Helpful

Resolved! Overdue payment already paid but still saying I owe?

Hi! Apparently I owe a £16.55  flex bill. I’ve spent all day trying to pay the ‘overdue payment’ and have paid EE £83.70 in the process today. However it’s still saying that my payment is overdue however it’s not and you’ve taken more than what my bi...