Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by EE Knowledge Specialist
  • 473 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 65310 Views
  • 91 replies
  • 28 Helpful

S22 no network signal

I have a S22 and also a s20, i have full bars on the s20 at home and at work, but no bars on the s22, when im out on road i get signal every now and again, i dont receive calls, has any one a fix for this?

Apps

Hi, I have a Samsung A13.  If I play YOUTUBE  music as soon as I put the phone back in my bag it jumps to another site  .  Is there anyway I can stop it  jumping to other sites. It seems very sensitive to any movement.  Thanks.

Sue662 by Explorer
  • 305 Views
  • 2 replies
  • 0 Helpful

Pin

Hi I've just upgraded my phone and I need a pin so I can unlock my old phone 

Sarah831 by Visitor
  • 370 Views
  • 4 replies
  • 2 Helpful

Data not working

Hi,I'm traveling for 3 weeks to the UK so I thought the easy thing to do was to get a sim card for the month but it's not working. I tried restarting the phone, reseting the APN data, toggling on/off airplane mode and data usage but nothing works. Th...

Dada9109 by Visitor
  • 333 Views
  • 1 replies
  • 1 Helpful

Trade In Page on EE website

My current upgrade has the trade in old handset as part of the upgrade deal but the webpage doesn't work and the shop says they can't do it as I already have my handset. How do I do it?

goldvixis by Contributor
  • 285 Views
  • 1 replies
  • 0 Helpful