Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

S22 no network signal

I have a S22 and also a s20, i have full bars on the s20 at home and at work, but no bars on the s22, when im out on road i get signal every now and again, i dont receive calls, has any one a fix for this?

it's according to my ee app

Hi

Wifi will not connect

Apps

Hi, I have a Samsung A13. If I play YOUTUBE music as soon as I put the phone back in my bag it jumps to another site . Is there anyway I can stop it jumping to other sites. It seems very sensitive to any movement. Thanks.

Phone wont connect to my watch

Comes up error code 1003 any ideas please

Pin

Hi I've just upgraded my phone and I need a pin so I can unlock my old phone

Data not working

Hi,I'm traveling for 3 weeks to the UK so I thought the easy thing to do was to get a sim card for the month but it's not working. I tried restarting the phone, reseting the APN data, toggling on/off airplane mode and data usage but nothing works. Th...

Using a new esim when I currently have a sim

I have a pixel 4XL with a plastic sim and I have a new work phone which is the pixel 7 pro that only has an esim.How do I take my pay as you go SIM and switch it to my new esim phone?

Resolved! Was my new phone meant to come with a charger?

My Google Pixel 6A has just been delivered, was there meant to be a charger with it?

Trade In Page on EE website

My current upgrade has the trade in old handset as part of the upgrade deal but the webpage doesn't work and the shop says they can't do it as I already have my handset. How do I do it?