Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 64018 Views
  • 91 replies
  • 28 Helpful

S21 not connecting to Skoda Car

Hi everyone I have a 2020 Skoda Karoq and my samsung s21 will not connect to it or charge from the USB. The phone connects and disconnects multiple times a second. I have purchased an inline USB tester which shows that the amps drop in and out at the...

Galaxy Z flip 3 screen protector

Hello I have had my Z flip3 5G for a year now. The factory fitted screen protector is now showing creases and marks across the fold and it makes a crinkling noise when I close it. It's very annoying and the marks interfere with the clarity of the scr...

lh by Established Contributor
  • 4546 Views
  • 4 replies
  • 1 Helpful

Worst phone I've ever had

I had a Pixel 3a XL which was a great phone so I had no worries about upgrading to the new Pixel 6a in September. It's without a doubt the worst phone I've ever had. It gets hot (when not on charge) Calls numbers in my contacts without me touching th...

Stiffy66 by Investigator
  • 454 Views
  • 5 replies
  • 4 Helpful

getting through

I have a middle range Samsung Galaxy phone- this phone is only a few months old . I dialled a company yesterday.  The company said press one for this, press two for that and so on, but when I did this on the normal phone keypad which I assume is what...

fradgoff by Investigator
  • 336 Views
  • 3 replies
  • 1 Helpful

Pixel 7 Charging issues

Just received my pixel 7.  Comes with a USB C to USB C lead the an USB C to USB adapter. However, it does not charge. I have tried a number if different cables, sockets and plugs and nothing. States it's Connected but not charging. Any advice 

norrieaj by Visitor
  • 419 Views
  • 1 replies
  • 1 Helpful

Resolved! Samsung smart watch

Hi I am looking to purchase a Samsung smart watch from ee on my account, I would like to give this to my son- will he be able to use the watch as he only has a pay as you go sim, or will it only work with my mobile number?