Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 2683 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 72260 Views
  • 91 replies
  • 28 Helpful

Google Pixel 4a Voicemail no longer working

Hi.  I've recently discovered that calls are no longer going to voicemail.  It used to work OK and I'm not aware of having changed anything.  I've tried texting VM ON to 150 but keep getting this message: Sorry, we're having some trouble completing y...

Wingland by Visitor
  • 382 Views
  • 1 replies
  • 0 Helpful

Faulty new product

I ordered a Samsung Chromebook 2 from EE on Thursday. It was delivered Saturday and is faulty, the screen doesn’t work. I contacted EE who said I required a code from Samsung so I then had to go through the whole process with Samsung and got what I w...

Resolved! Unlocking handset

I have upgraded to a flip3 from a S20 I have unlocked the flip 3 but my daughter wants the s20 she is not with EE so i inserted the sim from my 3 to the s20 and tried to unlock, but it will not allow me to unlock., Keep saying you have unlocked a uni...

Liam479 by Visitor
  • 683 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone unlocking

Hi I am out of contract, I would like to unlock my phone network, I have upgrade to a new contract and would like to pass my old phone on to my son, what do I need to unlock the phone thanks 

Mac122 by Visitor
  • 939 Views
  • 1 replies
  • 0 Helpful

Resolved! 100% off early upgrade

Hello EE Community, I received this on My EE and was wondering if it was legit and how long the offer lasts. Thanks   

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How do you log a complaint about EE's repairs department?

My Samsung Z Flip 3 had an issue which EE wouldn't resolve under warranty and ask me to pay £300 as the engineer deemed this was outside the manufacturers warranty.I declined, requested the handset back and contacted Samsung direct who resolved the i...

Zazzu123 by Explorer
  • 713 Views
  • 2 replies
  • 2 Helpful

Mobile Data Ceased Working

Phone Model: Sony Xperia M2 D2302So, another of these posts...After having come out of Airplane mode when I returned to the UK my phone decided to no longer transmit or recieve any mobile data.I've gone through the usual steps of restarting, SIM re-i...

nativevs by Contributor
  • 923 Views
  • 11 replies
  • 0 Helpful