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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60792 Views
  • 91 replies
  • 28 Helpful

Pixel 6a fingerprint issue.

Hi,I've had the new pixel 6a for a month and to be quite honest it's driving me mad! The fingerprint recognition simply does not work!!! as it should 9 times out of 10 I have to put my pin in because it refuses to recognise my fingerprint.My question...

Fraza76 by • Investigator
  • 469 Views
  • 7 replies
  • 0 Helpful

Resolved! EE Tech Gurs fixed my Pixel Phones

The EE Tech team fixed my Pixel Phones in a matter of minutes. These phones are so important to me even though I have had them for a while. Thanks EE, excellent service as usual. In  

bn1706553 by • Investigator
  • 429 Views
  • 6 replies
  • 3 Helpful

Huawei p30 unlocking

Hi can anyone help , finished my contract 6months ago now would like to pass phone onto grandson for school  , need to unlock it from EE. So he can have a pay as you go with parents ,  can't get any help from EE shop , or helpline , followed what ins...

Damaged

Hello i cant see how i can claim on my insurance for damaged phone please

Cathyg68 by • Visitor
  • 371 Views
  • 1 replies
  • 1 Helpful

Resolved! Picture messages

Why are EE charging me for a free service re: Messenger sending pictures? It's nothing to do with EE I've had several previous charges and in the past been refunded so what's going on? Why do I have to keep messaging you EE?? 

A53 performance is poor

I've received and starting using my new Samsung a53 5g. I find it's performance to be poorer than any. Phone I've owned despite reassurances from the ee salesman who persuaded me to chose this phone. Its lags horribly. 5g seems slightly worse than th...

Smokinson by • Contributor
  • 844 Views
  • 9 replies
  • 3 Helpful

Screen cracked while charging

Hi , oppo16s while on charge screen cracked around speaker area , not happy , and NO , it wasn't dropped , am not happy , any1 else had same issue ?  

BIRIYANI by • Visitor
  • 306 Views
  • 1 replies
  • 0 Helpful

Resolved! New phone help

I'm thinking of getting a new phone.  Wot do you guys think I should get. A Samsung (A13.5G) or an (A22.5G). There both very similar. Carnt make my mind !

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