Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Account holder

Hi I am looking to upgrade but my account is saying I am not the account holder? My phone has never been in anyone else's name and I don't know why it is saying this

My S22 Battery life

Upgraded to the S22 on 1st Dec, what a waste of time the battery does not last a full day!! my old S10+ had a far better battery life. is there anything I can do?

Storage

I have the new oppo phone and the storage is ridiculousHow do I get more??

Resolved! Android Security

Hello, everybody,I would be very grateful to know if I need to bother with the complexity of adding security to my IMO when it's used only for very rare phone calls (outgoing and incoming) and receiving OTP/ 2FA incoming messages, all via my internet...

Paid for a package of 100 GB, no connection, no internet

Live chat

Where do I find live chat please? Thank you in advance

GooglePixel6A

I have today changed to the above phone from an iphone. I'm struggling with finding my apps. Any advice please?

Resolved! Pixel 7pro free watch

I have upgraded to pixel 7today and was told in-store I could claim a free Fitbit but tried to claim and Google says offer is closed so checked my ee and they still have the free watch offer on

Samsung watch 4 overheating

My Samsung watch 4 has recently stop working it will turn on for about 5 minutes and the a warning signs comes on with device turn off needs to cool down then switches itself off any idea what to do.

Zflip3

This is the worst phone ever. After a few months screen is gone and neither EE or samsung are able to fix the problem without me paying hundreds of pounds. I feel that I was scammed!