Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

'You're currently blocked from using data'

U have had this come on to my mobile Samsung A41 in the last 48 hours. The bloke at EE was clueless. Help anyoneone!!!! How do I get my pqid for data up and running.......Anyone?

Samsung Note 8

Please can I get some views if Samsung Note 8 is compatible for eSIM? Thanks

Resolved! Samsung galaxy watch 5 pro lte unable to add data plan

Hello EEI have a samsung galaxy watch 5 Pro lte which I bought from outside EE. I am unable to add data plan and getting error 212 from EE. I contacted customer service who mentioned its a known issue and EE is working with Samsung to fix it. Is an...

Resolved! Transferring files on OPPO A54 5G

Can anyone help with transferring files from my phone to my laptop, please?When I first purchased my Oppo A54, I could connect it to my laptop easily, as per the guide on the EE website (this is exactly the same as the guide on Vodafone's website) h...

Random web pages pop up

I have an S20Se and Every time I'm online or in an online game, randomly I get logged in to various other Web pages. I've checked for viruses but nothing there. Really annoying and have no idea how to stop it... any ideas anyone?

Google pixel is a scam - again.

I have bought a pixel 7 pro. There is no VoLTE. There are no settings for it where Google say they should be. My sim supports VoLTE in my other phones. I'm being asked to wait for a new SIM but clearly the sim works with VoLTE and clearly the setting...

Network unlocking

I am trying to unlock my Huawei p30 lite. I have tried the unlocking guide on the ee website. But when I enter my imei number it states that there was a problem on their end and to try again. It has been doing that for 2 days now. Any help would be m...

call speaker distorted

hi i have a samsung galaxy a52s 5g had it for a few months for the past month everytime im on a call i can barly hear as its distored and muffled. the phone hasnt been dropped or anywhere near water was wondering if theres anyway to resolve this issu...

Pixel 7

I've just received my Google Pixel 7 and am having a number of problems with it. It won't stay connected to the WiFi (all other devices in the house are connected so no problem with the WiFi itself) and am constantly getting notifications saying some...

Re: lost phone

I’ve lost my phone can I have a replacement