22-03-2023 04:05 PM
Hi,
I needed to revert from S23 Ultra to my old phone.
WhatsApp backed up to Google etc. But it wouldn't load, kept crashing. Presumably, corrupted backup somehow.
WhatsApp support is useless. They haven't helped. Google the same. Does anyone have any ideas.? Over the years, I'm looking at losing over half a million messages. Some for work, some personal and sentimental.
22-03-2023 05:46 PM
Does the info on the following link help? WhatsApp isn't a service that EE provide or can directly assist with.
https://faq.whatsapp.com/618575946635920/?cms_platform=android