Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 63046 Views
  • 91 replies
  • 28 Helpful

Beats headphones

Can I buy an adapter to go from an Android to fire up Beat headphones. That only have a iPhone socket.

HeidiG by Investigator
  • 395 Views
  • 6 replies
  • 0 Helpful

pro watch pairing

hey all I have a few questions regarding new watch and not sure if it's worthwhile keeping it. my aunt has got me watch pro through her account, first problem is I'm Vodafone. I can't register it on network at my side and she doesn't have a smartphon...

nufc86 by Explorer
  • 330 Views
  • 2 replies
  • 0 Helpful

Unlocking phone

I have a samsung phone and I'm trying to unlock it, when I input the imei numbers it gets a tick followed by the message saying there is a fault at EE's end, it's been doing it for a few days since trying. Is there another way to get this done?

Resolved! Water damage - google pixel

Hi,My Google phone suffered water damage yesterday. Having left it to dry for a day or so, it turns on and has some accessibility but it's now stating there is 'no SIM card - no service' and doesn't look too promising in terms of functionality in gen...

lois17 by Investigator
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  • 5 replies
  • 5 Helpful

Unlocking a Samsung s21 plus

Got IMEI 1 and 2 codes but when entering either of these to unlock the phone says there's a problem at EE end and to try again later? Any ideas?

Cav1904 by Visitor
  • 586 Views
  • 2 replies
  • 2 Helpful

5g

Hi.  I have a Google pixel 6 pro and I would like to turn off the 5g, when my phone has connected to 5g I can't use the internet I have apps for work that I need to use. I have watched tube videos and there is an option witch I haven't got?? Can anyo...

Sam82019 by Explorer
  • 364 Views
  • 3 replies
  • 1 Helpful

S22 screen damage

I dropped my s22 and screen has smashed and bottom of screen display is damaged to the point it only shows half screen. I have insurance not with EE who only offer refurbished replacement. Would EE repair it and does anyone know if it would be really...

DQ82 by Visitor
  • 326 Views
  • 2 replies
  • 0 Helpful

WiFi hotspot

I connect my mobile to a WiFi connection. My TV/firestick is unable to connect directly to this WiFi. I can connect my TV/firestick to my phone's hotspot. I can't see any useage on my data. Am I using the WiFi? So won't receive any additional bills o...

Samsung Galaxy S21 wifi calling not enabled

So I bought my wife a Samsung Galaxy S21 abroad and am think of getting myself an S22. She has an EE sim, but we cannot seem to enable the wifi calling, there appears to be no option in settings. is there a way to do this, they were bought in Oman, p...

Expatal by Contributor
  • 440 Views
  • 2 replies
  • 3 Helpful