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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Support Team
  • 51424 Views
  • 78 replies
  • 28 Helpful

EE Repairs not updating their tracking

Hello, I have sent off my phone last week via the store to the EE repairs team to get its battery replaced due to it being below par in performance when the phone is not even that old. They told me to follow the repairs tracking and gave me the websi...

Gee-91 by • Established Contributor
  • 1048 Views
  • 3 replies
  • 0 Helpful

Phone unlock

I have an Huawei phone that is now out of contract. I would like to unlock it it but it appears that the imei number is wrong although this is the same number that ee have for it. I have had numerous telephone conversations and the last agent told me...

MKN

Plase somebody can help me? I need MKN NUMBER where can l find it? Thank you.

Resolved! Lost phone

Good evening team, I have the issue of buying a phone from a separate supplier (oneplus) from EE but used with the SIM for many months before having it stolen. I would like to have the IMEI blocked, how do I go about this? Thanks

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